Never Split the Difference: Chris Voss's FBI Negotiation Tactics

For 24 years, Chris Voss was the FBI's lead international kidnapping negotiator. His method comes down to one shift: read the emotion behind every 'no', and you steer the outcome.

Most advice says stay rational and split the difference. Voss's results came from doing neither. This course teaches the method honestly: what each technique is, why it works on people, and where it stops working, including the early misses that taught Voss its limits.

Negotiation is not an act of battle; it's a process of discovery. — Chris Voss

Get this right and the conversations you dread change shape: the renewal, the raise you keep putting off, the vendor who always wins.

Who it's for

Founders & operators: renewals, raises, and vendor deals you handle yourself.

Coaches & consultants: high-stakes client and pricing conversations.

Managers: tough team talks where the relationship matters.